Privacy Policy

1. Introduction

Welcome to PinAudit ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information. This Privacy Policy explains our practices regarding data collection when you use our Pinterest health audit service at pinaudit.com (the "Service").

By using PinAudit, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our Service.

2. Information We Collect

2.1 Pinterest Account Data

When you connect your Pinterest account to PinAudit, we access the following data through Pinterest's official API:

• Your Pinterest username and profile information
• Your boards (names, descriptions, pin counts, privacy settings)
• Your pins (titles, descriptions, destination URLs, images)
• Board and pin metadata (follower counts, creation dates)

Pro and Agency plan users may connect multiple Pinterest accounts (up to 5 for Agency). The same data access applies to each connected account.

2.2 Account Information

We collect information you provide when creating an account:

• Email address (from Pinterest or provided separately)
• Name (from Pinterest profile)
• Profile picture (from Pinterest profile)
• Timezone and notification preferences

2.3 Usage Analytics

We use analytics tools (including PostHog) to understand how users interact with our Service. This includes:

• Pages visited and features used
• Session duration and frequency
• Device type, browser, and operating system
• General geographic location (country/region level)
• Referral sources

2.4 Payment Information

For paid subscriptions, payment processing is handled by Stripe. We do not store your full credit card number. We receive and store:

• Last four digits of your card
• Card expiration date
• Billing address
• Transaction history

3. How We Use Your Information

We use your information to:

• Provide the Service: Scan your Pinterest account for broken links, duplicates, and other issues
• Generate Health Reports: Calculate health scores and identify problems affecting your Pinterest traffic
• Send Notifications: Alert you about scan results, new issues, and weekly digests (based on your preferences)
• Improve the Service: Analyze usage patterns to enhance features and user experience
• Process Payments: Manage subscriptions and billing
• Provide Support: Respond to your questions and troubleshoot issues
• Ensure Security: Detect and prevent fraud or abuse

4. Data Storage and Security

Your data is stored securely using Supabase, a trusted cloud database provider. We implement industry-standard security measures including:

• Encryption in transit (TLS/SSL) and at rest
• Row-level security policies ensuring users can only access their own data
• Secure token storage with automatic refresh
• Regular security audits and updates

Pinterest OAuth tokens are encrypted and stored securely. We only request the minimum permissions necessary (read-only access to boards and pins).

5. Data Sharing and Third Parties

We do not sell your personal information. We share data only with:

Service Providers

• Pinterest: To access your account data via their official API
• Supabase: Database hosting and authentication
• Stripe: Payment processing
• PostHog: Product analytics
• Resend: Email delivery for notifications and reports

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

6. Data Retention

We retain your data as follows:

• Account Data: Until you delete your account
• Scan History: Up to 1 year for Agency plans, 90 days for Pro, 30 days for Free
• Pinterest Sync Data: Refreshed with each scan; deleted upon account disconnection
• Analytics Data: Aggregated and anonymized after 24 months

When you delete your account or disconnect your Pinterest account, we delete the associated data within 30 days.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete data
• Deletion: Request deletion of your data
• Portability: Receive your data in a portable format
• Withdraw Consent: Disconnect your Pinterest account at any time
• Opt-out: Unsubscribe from marketing emails

To exercise these rights, visit your account settings or contact us at privacy@pinaudit.com.

California Residents (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information we collect and the right to opt-out of the sale of personal information. We do not sell personal information.

European Residents (GDPR)

If you are in the European Economic Area, we process your data based on: (1) your consent, (2) performance of our contract with you, or (3) our legitimate interests in providing and improving the Service.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Understand how you use our Service
• Improve performance and security

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the Service.

9. Children's Privacy

PinAudit is not intended for users under 13 years of age (or 16 in the EEA). We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@pinaudit.com
• Website: pinaudit.com/contact